Privacy Policy – BC Game UK

Data We Collect

BC Game collects personal data that you provide directly or that is generated through your use of bcgame-uk.co.uk. This includes:

• Identity data – full name, date of birth, government-issued ID
• Contact data – email address, phone number, residential address
• Financial data – payment method details, transaction history, deposit and withdrawal records
• Technical data – IP address, browser type, device identifiers, session logs
• Usage data – pages visited, games played, time spent on site

How We Use Your Data

BC Game uses your personal data only for legitimate, specified purposes, including:

• Account creation, verification, and management
• Processing deposits, withdrawals, and bonuses
• Complying with UK AML (Anti-Money Laundering) and KYC (Know Your Customer) regulations
• Detecting and preventing fraud, cheating, or unauthorised access
• Sending service-related communications and, where consented, promotional offers
• Improving platform performance and user experience

Legal Basis for Processing

All data processing by BC Game is grounded in one or more lawful bases under UK GDPR:

• Contractual necessity – to fulfil our obligations under the user agreement
• Legal obligation – to comply with gambling regulations, AML laws, and tax requirements
• Legitimate interests – to maintain security and prevent fraud
• Consent – for marketing communications, which you may withdraw at any time

Cookies

bcgame-uk.co.uk uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and deliver relevant content. You can manage your cookie preferences through the cookie banner displayed upon your first visit, or via your browser settings. Disabling certain cookies may affect site functionality.

Types of Cookies Used

We use essential cookies (required for site operation), analytical cookies (to understand user behaviour), and preference cookies (to remember your settings). We do not use third-party advertising cookies without your explicit consent.

Data Sharing & Third Parties

BC Game does not sell your personal data to third parties. Data may be shared only with trusted partners who assist in delivering our services, including payment processors, identity verification providers, and fraud prevention services. All third-party partners are contractually obligated to handle your data securely and in accordance with UK GDPR.

Data Retention

BC Game retains personal data for as long as your account is active and for a minimum of 5 years after account closure, as required by UK gambling and financial regulations. After this period, data is securely deleted or anonymised.

Your Rights

As a UK resident, you have the following rights under UK GDPR:

• Right of access – request a copy of the personal data we hold about you
• Right to rectification – ask us to correct inaccurate or incomplete data
• Right to erasure – request deletion of your data where no legal obligation requires its retention
• Right to restrict processing – ask us to pause the use of your data in certain circumstances
• Right to data portability – receive your data in a structured, machine-readable format
• Right to object – object to processing based on legitimate interests or for direct marketing

Security

BC Game uses industry-standard encryption (SSL/TLS) to protect all data transmitted between your device and our servers. Access to personal data is restricted to authorised personnel only, and regular security audits are conducted to maintain platform integrity and identify potential vulnerabilities.

Contact & Complaints

To exercise any of your data rights, or if you have concerns about how BC Game handles your information, please contact our Data Protection team via the support page on bcgame-uk.co.uk. If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at www.ico.org.uk.